RevauriAI
LEGAL

Terms of Service

Last updated: August 18, 2026

1. Agreement

By accessing or using revauri.ai and engaging with Revauri LLC's services, you agree to be bound by these Terms of Service. Revauri LLC ("Revauri," "we," "us," "our") is a New Jersey limited liability company located at 725 Joralemon Street, Unit 127, Belleville, NJ 07109. If you do not agree to these terms, please do not use our website or services. These Terms of Service govern your use of our website and general engagement with our services. Paid client engagements are additionally governed by a separate signed Service Agreement.

2. Services

Revauri AI builds and runs AI workflows — an AI hire — for jobs a business owner wants off their plate. A standard hire includes:

  • A short look at how the work is handled in your business today
  • Two workflows, designed and built around how your business already runs
  • A walkthrough and a written "what it does / what it does not do"
  • Ongoing operation of those workflows by us, with a weekly plain-English note
  • Customer-facing messages prepared as drafts and sent only after your approval

The following are quoted separately and are not part of a standard hire:

  • Phone answering for missed, after-hours, and overflow calls, available as an add-on and scoped in your written quote
  • Additional workflows beyond the two included
  • Work that is materially larger than the scope described in your Service Agreement, which we quote before we start
  • Website design and development, which is a separate Revauri product quoted separately at revauri.com and is not part of this product

The phone add-on takes a caller's name, number, and what they need, and either books what you have pre-approved or arranges a callback. It does not replace a receptionist, technician, or office manager, it does not quote prices we have not agreed in writing, and it does not give medical, legal, or any other licensed professional advice. Anything outside its scope is routed back to you.

Our workflows use AI-powered tools and automation. Nothing customer-facing is sent on your behalf without your approval.

3. Pre-Engagement Calls and Quotes

Before a paid engagement, we may hold an introductory call, review how your business currently handles the work you want handed off, and provide a written scope and quote. Important terms regarding that pre-engagement work:

  • Any workflow plan, scope, or quote we prepare remains the exclusive property of Revauri LLC until a paid engagement is executed
  • It is provided for evaluation purposes only and does not create a client relationship, obligation, or expectation of future work
  • Recommendations are prepared with AI assistance and may change once we see how the work actually runs
  • It may not be used, copied, reproduced, or implemented by the recipient without a signed Service Agreement
  • Revauri reserves the right to modify or withdraw any quote at any time before a Service Agreement is executed
  • No warranty is made regarding the accuracy, completeness, or suitability of a pre-engagement recommendation or quote

4. Fees and Payment

  • All fees are in USD and are set out in your written quote and Service Agreement. We do not publish product pricing on this website.
  • The one-time setup fee is due upon execution of the Service Agreement and before we begin building your workflows
  • The setup fee is non-refundable once the build has commenced (defined as Revauri beginning any configuration or development work on your workflows)
  • A monthly fee is required for the duration of the hire and covers running your workflows, the weekly note, drafts for your approval, and small improvements within the agreed scope
  • The monthly fee begins on the date stated in your Service Agreement and is billed monthly via Stripe on the same calendar date each month
  • Payments are processed securely through Stripe. We do not store your credit card information.
  • Any payment not received within five (5) business days of the due date may incur a late fee of one and one-half percent (1.5%) per month, or the maximum rate permitted by New Jersey law, whichever is lower
  • Revauri reserves the right to pause the operation of your workflows until overdue amounts are brought current. A pause does not relieve you of your obligation to pay outstanding balances.

5. Changes to Your Workflows

Changes to the workflows and scripts we run for you are included to the extent set out in your Service Agreement. Small adjustments inside the scope of your included workflows — wording, timing, and routing — are covered by your monthly fee. A change that adds a new workflow, materially expands what an existing workflow does, or takes the ongoing work beyond the weekly effort described in your Service Agreement is quoted before we build it.

6. Setup and Delivery

Setup begins once the two jobs being handed off are agreed in writing and the setup fee is paid. Setup is typically completed within days of that point, and we give you a specific timeline after we have seen the work. Delays caused by the client — including failure to provide access, accounts, or business facts we need, delayed feedback, or unresponsiveness for more than 5 business days — may extend that timeline. If a client is unresponsive or fails to provide required materials for more than thirty (30) consecutive calendar days during setup, Revauri may treat the engagement as abandoned. Upon abandonment, the setup fee is non-refundable and a reactivation fee may apply if the client wishes to resume.

7. Approvals

Nothing customer-facing goes out without your approval. Drafts wait for your written yes (email is sufficient). If you do not respond to approval requests for fourteen (14) consecutive calendar days, we pause customer-facing sends until you respond. Internal workflow steps that do not contact your customers may continue during that pause, and your monthly fee continues to apply.

8. Intellectual Property

  • You own your business data, your customer records, and the content you provide to us
  • Ownership of workflow configurations, scripts, and message templates written specifically for you is as stated in your Service Agreement
  • Revauri retains all rights in its own tools, platforms, infrastructure, prompts, and general methods, including patterns and components reused across clients
  • Ownership does not extend to third-party assets and services, including software, models, and integrations, which remain subject to their respective license terms
  • Elements created with AI assistance are provided as part of the deliverable, but given the evolving legal landscape around AI-generated content, no specific intellectual property warranty is made regarding AI-generated elements beyond what is expressly stated in the Service Agreement
  • Revauri will not identify you by name in marketing materials without your written permission, which you may revoke at any time with written notice

9. Client Responsibilities

As a client, you are responsible for:

  • Providing the access, accounts, and business facts the workflows need to run
  • Reviewing and approving drafts within a reasonable timeframe
  • Ensuring the accuracy of all factual claims about your business, including services, availability, and any pricing you ask us to state
  • Not asking the hire to do anything unlawful, deceptive, or in violation of messaging, calling, or recording regulations that apply to your business
  • Not asking the hire to impersonate a licensed professional or to give medical, legal, financial, or other licensed advice
  • Maintaining your own accounts with third-party platforms the workflows connect to, unless management of those accounts is included in your Service Agreement

Revauri is not liable for content accuracy, legal compliance of your business claims, or the appropriateness of materials you provide.

10. Cancellation

  • You may pause or cancel the hire at any time with fourteen (14) days' written notice to joseph@revauri.com
  • We may end the engagement on the same fourteen (14) days' written notice
  • Service continues through the end of the notice period
  • On the cancellation effective date we stop running your workflows. We do not continue sending to your customers on your behalf after that date.
  • Within 14 days of the cancellation effective date, you may request an export of your business data held in the workflows we ran for you. We will deliver the export within seven (7) business days.
  • Revauri has no obligation to operate, monitor, or maintain any workflow after the cancellation effective date
  • No refunds are provided for the setup fee after the build has commenced, or for partial monthly periods
  • If you wish to terminate before the build begins, you will receive a full refund of the setup fee

11. No Guarantee of Results

Revauri does not guarantee bookings, appointments, answered call volume, recovered leads, reviews, revenue, or any other business outcome. We commit to building and running the agreed workflows competently, but results depend on many factors outside our control, including your industry, competition, pricing, capacity, how your customers respond, and market conditions.

12. Limitation of Liability

Revauri's total liability for any claim arising from our services shall not exceed the total fees actually paid by you to Revauri under the applicable Service Agreement. In no event shall Revauri be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or reputational harm, regardless of the theory of liability.

13. Indemnification

You agree to indemnify, defend, and hold harmless Revauri and its members, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) content, materials, or data you provide; (b) your use of the services in a manner not contemplated by these terms or the Service Agreement; or (c) your breach of any representation or obligation under these terms. Revauri agrees to indemnify you from claims arising from our gross negligence, willful misconduct, or infringement of third-party intellectual property rights by our original work product (excluding any infringement caused by materials you provided).

14. Warranty and Disclaimer

Revauri warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. If you notify us that a workflow is not behaving as described in your written "what it does / what it does not do," we will correct it at no additional charge. This warranty does not cover issues caused by your modifications, inaccurate information you provided, third-party service changes, or factors outside our reasonable control.

EXCEPT FOR THE EXPRESS WARRANTY ABOVE, REVAURI PROVIDES ALL SERVICES AND THE WEBSITE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. AI-ASSISTED ELEMENTS ARE NOT WARRANTED TO BE ERROR-FREE OR ORIGINAL.

15. Third-Party Services

Our services run on third-party platforms, including Stripe (payments), Vercel (our infrastructure), Calendly (scheduling), and Google Analytics (analytics), along with the messaging, calling, and business tools your workflows connect to. Your use of these services is subject to their respective terms and privacy policies. Revauri is not responsible for the performance, availability, pricing changes, or policy changes of any third-party service. We are not liable for any loss or damage caused by third-party service failures or interruptions.

16. Acceptable Use

You agree not to use the hire, or ask us to send content on your behalf, that is illegal, defamatory, obscene, threatening, infringing on third-party rights, or otherwise objectionable. You may not use our services for spam, deceptive marketing, contacting people who have opted out, or any illegal purpose. Revauri reserves the right to refuse or terminate services if we reasonably determine that a request violates this provision or applicable law.

17. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement, including business strategies, customer data, financial information, login credentials, and trade secrets. This confidentiality obligation survives termination of the engagement for a period of two (2) years.

18. Force Majeure

Neither party shall be liable for delays or failures in performance caused by events beyond reasonable control, including natural disasters, pandemic-related disruptions, internet infrastructure failures, acts of government, war, terrorism, or labor disputes. The affected party will notify the other party promptly. If a force majeure event prevents performance for more than sixty (60) consecutive calendar days, either party may terminate without penalty.

19. Governing Law and Dispute Resolution

These terms are governed by the laws of the State of New Jersey.

For disputes in which the total amount is ten thousand dollars ($10,000) or less, either party may bring the claim in small claims court in New Jersey.

For disputes exceeding ten thousand dollars ($10,000), the dispute shall be resolved through binding arbitration in New Jersey in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable arbitration fees and costs.

IMPORTANT: By agreeing to these terms, you acknowledge that you are waiving your right to a trial by jury and to participate in a class action for disputes exceeding $10,000. This waiver is made knowingly and voluntarily. If you do not agree to this waiver, do not use our services.

20. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

21. Service Agreement

Paid client engagements are governed by a separate Service Agreement that includes additional terms regarding scope, the specific workflows we build and run, fees, and timelines. In the event of a conflict between these Terms of Service and a signed Service Agreement, the Service Agreement shall control.

22. Changes

We may update these terms from time to time. We will notify you of material changes by posting updated terms on this page with a new effective date. Continued use of our services after changes constitutes acceptance of the updated terms.

23. Contact

Questions about these terms? Contact us at: joseph@revauri.com. You may also write to us at:
Revauri LLC
725 Joralemon Street
Unit 127
Belleville, NJ 07109

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